Enterprise-Grade Service for Consumer-Grade Devices.
Tablets and phones are a top priority in your business…keeping them running is a top priority of ours!
The ISG Consumer Grade Repair program offers best in class speed, flexibility and pricing that OEM programs can’t come close to. We’re also completely brand agnostic: Apple, Samsung, you name it, ISG will get your device back up and running.
Fast
- Tablets and phones are repaired within five (5) business days of receipt
- Advance Replacement Program: A spare pool device is available in 24 hours.
- Repair status transparency with our 24/7 web portal
Flexible
- Service plans for a variety of contract periods or incident-based plans are all available
- Add service whenever you need it, regardless of device age or condition
- In and out of warranty and accidental damage repair
- Work with us how and when you want to with our 24/7 helpdesk, email, and/or our web portal
- Repair is available on ALL operating systems: iOs, Windows and Android
First-Rate Pricing
- Up to 50% lower cost vs. OEM programs
- No deductibles or service fees
- Buyback Program: Monetize your outdated hardware
Hundreds of customers including many Fortune 1,000 organizations rely on ISG to maintain their consumer-grade devices. Who are they?
Global Airline: One of the world’s largest airlines relies on ISG to provide out-of-warranty repair for 45,000 Apple devices used by pilots and crew.
Global Specialty Retailer: ISG services 36,000 Apple iPod and iPad devices at more than 3,700 retail locations around the world.
Casual Restaurant Chain: This U.S.-based chain relies on ISG for ongoing repair services for the Touch Dynamic Windows 10 tablet used across 225 locations. With over 400 devices in for repair monthly, ISG keeps these restaurants taking orders and processing payments.