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ISG Technologies
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  • ISG1
  • Consulting
    • Telecom Cost Optimization
    • Wireless Site Surveys & Installation
    • Hardware Consulting
  • Procurement & Deployment
    • Hardware
      • Enterprise Grade Devices & Barcode Scanners
      • Consumer Grade Devices
      • Mobile & Enterprise Grade Printers
    • Software
    • Deployment
    • Rental Program
    • Consolidation
    • Accessories
    • Product Index
  • Post Deployment
    • Service and Repair
      • Enterprise Grade Service
      • Consumer Grade Service
    • Mobile Device Management
    • Spare Pool Management
    • Buy Back Program
    • Device Refurbishment
    • Help Desk
  • About ISG
    • Virtual Tour
    • Blog
    • Latest News
      • New Executive Team Member Lou Manzi
      • New Management Team Member Ted Landon
    • ISO Certification
    • Careers
    • Locations
  • Contact
  • Customer Portal
  • ISG1

Service and Spare Pool Plans

HomePrivate: Services We OfferService and Spare Pool Plans

Service plans that keep you up and running.

ISG offers a range of customizable service plans and a spare pool program that can’t be beat.

If you’re like most IT departments, you’re probably not loyal to just one brand. That’s why it’s good to know there’s a company that you can count on to handle all your mobile computing maintenance and repair needs.

Whether you’re looking for Samsung Galaxy support, Apple maintenance, Apple iPhone repair or any type of rugged equipment repair, we’ve got your back. Our logistics platform will handle the entire process in one easy-to-use, cloud-based portal, including working with manufacturers to secure any authorizations and product warranty information that may be needed. We can even service and repair equipment that is out of warranty to keep your replacement costs down.

And, our Spare Pool Management provides peace of mind knowing if any of your devices go down in the field, you’ll have a fully provisioned replacement device in your hands the very next day. Plus, our asset recovery process ensures that all of your devices are safe and accounted for.

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What Clients say about Us

  • ISG has been a great choice for our handheld delivery maintenance needs. Our account manager provides us with a superior level of customer service that we were not receiving by other vendors. Their attention to detail and prompt response is second to none. We have transitioned close to 160 devices to ISG in the past six months and could not be happier with their level of communication and support. Their commitment to resolving issues at a competitive price make ISG a perfect relationship for any client.

    B.J., Beverage Distribution
    Mobile Assets: 1500

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Dallas

2016 East Randol Mill Road
Suite 417
Arlington, TX 76011

Baltimore

102 West Pennsylvania Avenue
Suite 201
Baltimore, MD 21204

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