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DD8537_ISG-Featured Image_March 25th

How the MC9300 sets your operations ahead of competition

by on 23 March 2021in Audios, Mobile

In the world of instant-gratification, product quality is no longer the only deciding factor customers choose when completing a purchase. Today’s high-speed economy has generated a larger demand for intelligent warehouse automation to meet new standards in efficient order fulfillment such as:

  • Faster delivery – Over 40% of online shoppers choose same-day shipping.
  • In-store pickup – Around half of U.S. shoppers have shipped products to pick up at a brick-and-mortar location.
  • Easy returns – As much as a third of online purchases are returned, which is why customers actively seek seamless -and free- returns. 
  • Real-time order tracking – In addition to fast shipping, customers also expect accurate ETA’s and order tracking from e-tailers. 
  • Trusted order accuracy – As always, order accuracy is still expected from every shipment, yet with more orders being placed, paper-based systems struggle with keeping up with expectations.

To remain competitive, businesses must go beyond standards. Consequently, ISG Technologies facilitates competitive modernization with Zebra’s MC9300 mobile computer. See how in our video:

https://vimeo.com/527958451

Affordable Modernization Starts Here

By reducing telecom costs in your warehouse, we lower operational expenses by a guaranteed minimum of 10%. Learn more about how we do this for our customers. With these savings in hand you can update your warehouse to integrate the benefits of Zebra’s most rugged mobile computer such as…

  • Fortified data security- Count on Zebra’s Mobility Extensions and LifeGuard to fortify Android with government-grade encryption, authentication systems, and recurrent security patches. 
  • Seamless integration – Android’s open ecosystem simplifies app integration so your teams can be productive from day one with all their familiar applications, displayed on a rugged touchscreen without backend modifications. 
  • Consolidated warehouse tasks – Instead of deploying several disparate tools, the MC9300 streamlines data capture and processing into one platform, eliminating manual data entry errors from your workflow.
  • Enterprise-ready scanning power – Ensure more successful scans for even the most problematic barcodes with intelligent PRZM scanning that reaches as far as 70 feet. 
  • Longer device lifecycle – To mitigate breakdowns, Zebra’s MC9300 is equipped with an ultra-rugged design to sustain 8ft drops, heat and water exposure, scratches, and dust without impacting device performance. 

Take a closer look into the MC9300’s future-forward benefits in our fact sheet.

At ISG Technologies, we keep optimization simple and affordable to set you ahead of demands. Further maximize your device’s benefits when you leverage ISG Technologies, managed mobile service to create a solution tailored to your workforce. Contact us to see how you can fund and implement your device upgrade at 800-566-3310 or info@isgtechnologies.com. 

DD8537_ISG-Featured Image_New

5 Reasons you should streamline your fleet technology with the TC57

by on 19 February 2021in Zebra

When it comes to field service, simplicity goes a long way. As field teams travel farther and faster, ISG technologies continues to seek out ways to streamline efficiency without complicating workflows. With over 50% of field service companies still depending on manual data processing, digitized data processing seems to be an obvious pathway to optimization; however, by adding additional devices into the fleet, companies risk increasing operational costs. Instead of giving your team yet another mobile device, we recommend streamlining crucial tasks through one versatile device like Zebra’s TC57 touch computer.

Take a closer look into the TC57:

[video width="960" height="540" mp4="https://www.isgtechnologies.com/wp-content/uploads/2021/02/ISG_Zebra_Cobranded.mp4"][/video]

Reducing costs is just the beginning…

As part of our Telecom Cost Optimization Plan, consolidating your fleet devices onto a touch computer can help lower telecom costs by 35% without altering your service, yet the TC57 also enables:

  1. Streamlined data capture and sharing – Integrate intelligent data capture into your mobile computer to automate data collection for fewer errors and real-time data sharing.

  2. Intuitive user interface – To simplify onboarding without extensive training, Android’s familiar interface provides a user-friendly platform on a touchscreen device, mimicking the ease of a consumer-grade smartphone on an enterprise-ready device. 

  3. Open application ecosystem – Unlike other competing operating systems, Android’s OS accommodates new applications, providing scalability to integrate future changes and needs without requiring extensive backend changes and app rewriting. Moreover, Android is able to house Zebra’s Mobility DNA applications for greater device functionality and dependable WiFi connectivity.

  4. Dependable data security – Count on reliable security parameters such as two-factor authentication, recurring security patches, and government-grade encryption to keep your data safe from cyberthreats. 

  5. Access to MMS services – Reduce maintenance expenses with mobile managed services that enhance device tracking and accuracy, so your field teams can remain accessible wherever they go.

Moreover, ISG makes optimization seamless and more cost-effective with the GO Zebra Trade-In Program. Simply trade legacy devices from any manufacturer before December 31st, 2021 and get up to $100 per device towards you upgraded touch computer. 

Modernizing your digital fleet doesn’t have to be complicated or expensive. Contact us at 800-566-3310 or info@isgtechnologies.com to see how you can start equipping your field teams with a mobility solution designed for field service.

ISG Technologies Power of Consolidation

Efficient. Accurate. Intelligent – This is the Power of Consolidation

by on 13 December 2019in Zebra

Today’s customers have high expectations. 24-hour shipping, no-cost return policies, and 100% order accuracy are just a few of the high demands modern supply chains can expect to face in the next decade. As field operations grow increasingly complex, ISG Technologies has developed client-centered consolidation solutions, designed to streamline productivity while reducing ownership costs.

ZQ630 Efficient Data Entry

ISG delivers efficient data entry along with the reliable accuracy of enterprise-grade devices and the next level of computing intelligence, all combined into a single mobile device. The result looks something a little like this:

  • One Streamlining Device: Combining the functions of all your disparate technologies, consolidation devices such as Zebra’s TC7X simplify operations by equipping your mobile workers with fewer devices that offer more versatility.
  • One Cost-Effective Data Plan: By reducing the number of deployed devices, your consolidation strategy can eliminate as much as 66% of your data plan expenses. Moreover, ISG further enhances your inexpensive data plan with extended data and voice pooling for long haul drivers that cross-carrier boundaries. 
  • One Set of User-Friendly Applications: Whether a handheld or rugged tablet, the Android-based platform on devices from manufacturers like Zebra supports all your ELD applications while bringing additional Mobility DNA applications to further enhance performance. Reduce time spent updating and managing an array of applications on disparate devices so your drivers can focus on more important tasks.
  • One Manageable Repair Plan: Multiple devices mean multiple repair contracts. This is not only unnecessarily expensive, but device proliferation in the service pipeline reduces your efficiency. To secure unbroken productivity, ISG replaces your device within 24 hours through the Spare Pool Program while Zebra One Care services devices quickly and efficiently.
  • One Secured Operating System: Enhanced for enterprise, Android secures continuous functionality with reliable security patches and OS updates. Protect your technology from costly data breaches when you streamline device performance through a familiar and intuitive platform.

But there is still so much more

MC3300 Mobile Device

As a mobile managed services provider, ISG Technologies goes beyond procurement and deployment. Committed to your end-to-end consolidation solution, we complete the streamlining process with the Mobile Device Management services which help you:

  • Save time by leveraging ISG technical expertise with remote device management loading applications, updates and upgrade throughout your fleet.
  • Improve your security by managing sensitive data remotely with top-tier processes in place for data upload, wipe, and more.
  • Maintain workforce focus through the installation and management of device security allowing pre-defined access to applications and websites.
  • More accurate, real-time asset management and tracking.

Uncover the infinite possibilities and benefits of efficient consolidation that ISG Technologies brings to your workforce. Contact a consolidation specialist today to find your best match device for your operations, and maximize productivity efficiently, accurately, and intelligently.

ISG Technologies Simplified Device Android

OS Consolidation – Your Key to Simplified Device Security

by on 5 December 2019in Zebra

After one data breach and an $18.5 million multi-state settlement, one retail giant became well aware of the real-life consequences of poor cybersecurity.  Target’s infamous 2014 Security Breach leaked payment information from up to 70 million customers nationwide and is now recognized as one of the worst security attacks in retail history, all thanks to one unlikely source: the HVAC system.

In our interconnected digital world, one unsecured device –no matter how trivial it may seem– can become the entry point to unimaginable financial loss. With Microsoft ending its support for mobile operating systems, the issue of device security resurfaces once more. Warehouses must quickly select operating systems in order to maintain consistent security parameters and device performance. Unsupported operating systems may lead to:

  • Unavailable tech support
  • Unstable -and therefore unusable- servers
  • Missed security updates

As leaders in enterprise efficiency, ISG Technologies explores consolidated security measures that come as workflows are streamlined through one powerful operating system –Android.

How Consolidation Leads to Better Device Security

[caption id="attachment_17862" align="aligncenter" width="1200"]TC51 TC56 Device Security Delivery TC51 Scanning a Delivery[/caption]

Managing many disparate assets running on unsupported systems leaves room for data breaches and inefficient processing since security patches are no longer available. While you can upgrade an OS without changing devices, new hardware can boost functionality, productivity and security all through one device. Integrating fortified Android in all its new devices, Zebra Technologies offers multiple consolidation options fit for the modern warehouse.  In addition to cost-effective data plans, simplified applications, and manageable repair services, your Android-based consolidation can lead to:

  • Easier Onboarding – Running over 80% of consumer phones, Android can lower training times since your workforce will most likely already be familiar with it.
  • Simplified App Conversion – Easing application migration, Zebra Technologies includes its own conversion app, All-Touch Terminal Emulation, into its handheld devices, so whether you choose TC5X or TC7X, you can upgrade your green-screen apps right out of the box.
  • Expanded Device Longevity – Unlike standard Android OS support, which only lasts for three years, Zebra’s LifeGuard can further extend your device’s protection with recurring security patches up to 10 years.
  • Enhanced Security – Protected by government-grade encryption, Zebra’s fortified Android and Mobility Extensions secure any sensitive information accessible through your mobile device. 

Choose reliable security when you upgrade your technology through the GO Zebra Trade-In Program. Trade legacy devices from any manufacturer and get cashback towards your next multi-purpose upgrade.

Working as a complete mobile managed services provider, ISG designs consolidation solutions to simplify and secure your mobile lifecycle. Create an efficient migration strategy when you contact us to find the best device that fits your needs today and tomorrow.

ISG Technologies Repair Center Featured Image

How Many Repair Centers are TOO Many?

by on 20 November 2019in Zebra

When your devices break down, do your operations break with them? While it may seem contradictory, multiple devices may actually lower device availability since each device depends on each other to maintain continuous worker performance. Moreover, multiple devices are most likely accompanied by multiple warranties and maintenance plans from different manufacturers, resulting in more downtime as devices must be tracked through several plans during the repair process.

With many fleets maintaining on average three devices per truck, device proliferation translates into serious repair proliferation! Fortunately, in addition to accessible applications and cost-effective data plans, streamlined technology can reduce downtime by funneling operations through one device and one repair service. Partnering with Zebra Technologies, ISG’s consolidation strategies ensure maximum uptime with faster repairs and replacements through one comprehensive service plan. ISG also offers repair contract management – if you have been unable to get budget for device upgrades, ISG can manage all of your different repair contracts through one portal, so your managers will never have to guess “where do I send this device?” again.

Help Your Mobile Team and Your Budget

Repair Center Trucks

Depending on the extent of the damage, the average repair cost for a consumer-grade phone ranges between $100 to $200 per device. In other words, repair costs for communication devices alone with the average of three devices per truck can accumulate to a minimum of $3,000 for every ten mobile workers, without including scanning and data entry devices. Furthermore, repair processes may last anywhere between 24 hours to a few days, creating bottlenecks and costly downtime. To prevent inefficient workflows, ISG combines the power of fast replacements with quality Zebra care as a central part of an effective consolidation solution.

  • RMA Management Portal: No matter what the repair involves – in or out of warranty; consumer or enterprise grade hardware from any manufacturer – ISG can manage the entire portfolio of repair contracts while you create your device consolidation strategy.
  • Customized to your needs – No one wants to pay more for less. Consequently, Zebra’s OneCare Support Service comes in three coverage levels (Essential, Select, and Premier), allowing you pick a plan that best suits your workforce with the purchase of any Zebra device. Offering benefits such as 3-day repair turnaround, 8×5 local time agent support, and comprehensive coverage, Zebra’s most basic plan (Essential) can grow with your workforce over time to include enhanced visibility services and 24/7 tech support. 
  • Faster response for maximum productivity – Fast-paced markets demand faster operations, which is why ISG’s Spare Pool Management program offers fully provisioned and custom configured device replacements in 24 hours or less for continuous productivity with minimal interruptions. Further lowering repair costs, ISG can even service devices out of warranty using a cloud-based portal to secure any needed authorization from manufacturers.
  • Knowledgeable support – As a mobile managed services (MMS) provider, ISG’s technicians and specialists are able to closely follow your device’s performance from deployment to upgrade. Plus, as a leader in enterprise-grade technology, we rely on Zebra’s support services deliver insightful diagnostics only an OEM repair center can provide.
  • Android-backed security – Preinstalled in almost all Zebra devices, Zebra’s fortified Android hardware prevents cyber threats with 90-day security patches through LifeGuard, minimizing security risks that could compromise your operations. 

Trusted functionality shouldn’t be limited to your technology because, sooner or later, even the best devices need servicing. Leverage the benefits of a single trusted service plan when you consolidate with ISG and equip your team with the peace of mind that comes with durable solutions.

One Rugged Device Featured Image

Converge Your Crucial Applications into One Rugged Device

by on 7 November 2019in Zebra

New field challenges have altered the way companies track efficiency on the go. For example, recent policy changes from the Federal Motor Carrier Safety Administration (FMCSA) now require drivers to track operational hours digitally. On the other hand, the Payment Card Industry (PCI) requires a strict set of security rules to protect credit card information. While these policies effectively protect drivers and customers, they don’t always fit neatly into enterprise-ready devices. In the end, drivers may end up managing three or more different devices with different functions, applications, and data plans, all contributing to higher operational costs and worker confusion.

Simplifying workflows with a team of experienced technicians, ISG’s consolidation solutions streamline necessary applications through one mobile device, helping mobile workers comply with new safety and security policies while reducing maintenance costs and technology training.

[caption id="attachment_17004" align="aligncenter" width="1200"]TC57 One User Friendly Device TC57 is the All in One User-Friendly Device[/caption]

All Your Apps on One Device

Enhance your point-of-delivery transactions with applications engineered for maximum uptime and ease-of-use, all accessible on one multi-functional device.

  • Security – Device and application proliferation can leave you vulnerable to mobile malware. These nefarious softwares can open backdoors into your network, root/jailbreak your devices, or hold your data and infrastructure for ransom.  Streamlining your applications reduces your security risk dramatically.
  • Productivity – Deploy push-to-talk features right out of the box to combine workforce connectivity with data capture into one device such as the TC57 or TC77 with applications like PTT Express.
  • MDM Management: For the ultimate consolidation, let ISG identify, load, maintain, test, manage and secure all of your applications remotely and from one platform.

Start your consolidation solution when you upgrade your mobile devices through the GO Zebra Trade-In Program. Upgrade legacy devices from any manufacturer and get cashback rebates up to $250 towards your next upgrade until December 31st, 2019.

[caption id="attachment_17286" align="aligncenter" width="1200"]TC75 Delivery Truck Scanning Device TC77 Scanning for Delivery[/caption]

Because every business is unique, we understand how one solution may not readily fit every circumstance. That’s why we recommend our clients meet with our consolidation specialists to match your business needs to the best mobile device, data plan and application approach that suits your workforce. From cost-effective data plans to simplified application management, ISG supports your solution with specialized deployment assistance and maintenance, giving your workforce all the tools they need to stay continuously productive.

As a Zebra Premier Solutions Partner, ISG Technologies provides versatile enterprise-grade technology with handhelds like Zebra’s TC57 or tablets like Zebra’s ET5X series to consolidate all of your applications efficiently and securely onto one user-friendly platform.

ISG Technology Consolidation Featured Image

3 to 1: What is Technology Consolidation?

by on 3 October 2019in Zebra

Your mobile workers –delivery drivers, field service, etc.– travel long distances in small spaces while carrying three essential tools to maintain continuous productivity and customer satisfaction:

  • One communication device such as a cellphone
  • One data entry device such as a tablet 
  • One data capture device such as a portable scanner

Each device requires its own data plan, warranty license operating system, and additional services that further drive up maintenance costs besides creating superfluous workflows that delay your on-the-move workforce. Managing multiple service plans and devices can become stressful and ultimately impact productivity as markets become more demanding. That’s why ISG strives to simplify workflows, secure uptime, and ensure employee satisfaction without impairing productivity.  How do we do it? The simple answer – Consolidation. 

[caption id="attachment_16150" align="alignnone" width="1200"]TC77 Simplifying Consolidation Workforce Mobility The TC77 helps to simplify Consolidation Workforce Mobility[/caption]

Using the latest technology from leading manufacturers such as Zebra Technologies, ISG is simplifying workforce mobility by streamlining disparate technologies into one enterprise-grade device with one data plan, one warranty, and one operating system. Equip your mobile workforce with trusted efficiency that comes when you simplify operations with the leaders in Mobile Managed Services.

What does True Consolidation Look Like?

[caption id="attachment_16149" align="alignnone" width="1200"]TC77 Consolidation Streamlining Solution The TC77 is the Consolidation Streamlining Solution[/caption]

Demonstrating consolidation’s easy integration, devices such as the TC77 stands as a perfect start to your streamlining solution since it combines connectivity, data entry, and data capture all in one user-friendly yet enterprise-grade device. Simplify your workflow through to

  • Reduce Maintenance Costs: Each running device needs its own data plan, which may average around $40 per device. By replacing many technologies with one multifunctional device, you automatically lower operational costs by cutting two data plans from your budget. In other words, an average $1,440 data plan bill is drastically reduced to nearly $480 per worker.
  • Create Seamless Onboarding: As employee turnover rates escalate, creating faster onboarding strategies is crucial to retain qualified personnel. Minimize training times by reducing the number of devices given to seasonal workers and empower them with intuitive technology and Zebra’s familiar fortified Android OS, all built to resemble their consumer-grade devices. 
  • Simplify Technical Support: Streamline multiple warranties into one service plan to create manageable technical support resources for your mobile team. Plus, increase device availability by integrating rugged hardware designed to withstand the tough demands mobile workers encounter daily.

With a broad portfolio of rugged devices designed for field mobility, ISG can help you develop a consolidation solution centered on your needs. Discover your customized strategy when you reach out to our consolidation specialists for a free assessment of your current workflow and modernize your workforce with solutions designed for enterprise success. 

Still, have consolidation questions? Come back soon to learn exactly how ISG streamlines service plans while maximizing connectivity through one cost-effective plan.

Check out the full benefits of the TC77 in our video below.